Our Solution
Intelligent Notifications
Getting both positive and negative feedback into the hands of the right people in a timely manner is critical. Our Intelligent Notification system allows you to alert corporate, regional, or local teams and includes semantic keyword analysis to identify key topics in reviews.
Review Activity Alerts
Give key stakeholders direct access to the voice of the customer.
Topic Monitoring
Customized topic and keyword alerts allow you to track how messaging, campaigns and brand attributes are affecting reviews.
Multi-tiered Alerts
Put customer feedback into the right hands at a corporate, regional or store level.
Field Marketing Empowerment
Empower field teams with direct customer feedback and data on locations that need extra attention.
